Customer Service Excellence
Are you sure your team is delivering the excellent service customers expect?
If you overheard all the conversations your employees have with your hard-won customers, would you cringe at what is sometimes said?
Excellent customer service must be a focus of everyone on your team – not just the commissioned sales people! The Quality Coach can deliver a customer-focused “tune-up” for your team. We will focus on key elements like employee engagement, empowerment , communication skills and conflict resolution.
This custom workshop can be modified to meet your unique needs, and is valuable for seasoned and new employees. Contact The Quality Coach today to discuss how to kick your customer service up a notch!